Privacy and Cookie Policy | Mile End Dental

Cookie Policy

This is the Cookie Policy for Mile End Dental Clinic, accessible from www.mileenddental.co.uk. Effective date 1 March 2024.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: office@mileenddental.co.uk

Mile End Dental ("we" or "us") is committed to protecting the privacy of our patients and visitors to our website ("Website"). This Privacy Policy outlines how we collect, use, and disclose your personal information.

Information We Collect:

We may collect the following types of personal information when you visit our Website or use our services:

Contact Information: Name, email address, phone number, mailing address.
Demographic Information: Age, gender, language preference.
Medical Information: Dental history, medications, treatment information.
Payment Information: Credit card information, billing address (collected securely by a third-party payment processor)
Website Usage Information: IP address, browsing history, cookies, and other tracking technologies.

How We Use Your Information

We use your personal information to:

Provide, manage, and improve our services.
Schedule appointments and send appointment reminders.
Send you important information about your dental care.
Respond to your inquiries and requests.
Process your payments and manage your billing.
Analyse website usage for improvement purposes.

Sharing Your Information:

We may share your personal information with the following third parties:

Healthcare providers: To coordinate your care and ensure you receive appropriate treatment.
Labs and specialists: To process your dental records and samples.
Payment processors: To facilitate secure payment transactions.
Insurance companies: To submit claims and manage your insurance coverage.
Government agencies: As required by law (e.g., public health reporting).

We will only share your personal information with third parties who are contractually obligated to protect your privacy and comply with applicable data protection laws.

Your Choices:

You have the following choices regarding your personal information:

Access and update your personal information.
Request to delete your personal information.
Opt-out of receiving marketing communications.

To exercise any of these choices, please contact us using the information below.

Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our Website.

If you have any questions about this Privacy Policy, please contact us:

Email: office@mileenddental.co.uk
Phone: 01206 752500